Key handovers can often be the least enjoyable part of running a holiday park or vacation rental. Manual processes, awkward arrival times, or last-minute booking changes can easily create friction - for both guests and hosts. That is exactly why Bold and Booking Experts are joining forces. With this new integration, digital access is now built directly into the reservation flow, making guest arrivals smoother and operations simpler.

How does it work?

It all starts the moment a booking is confirmed in Booking Experts. Bold automatically creates a WebKey (digital key) for the guest and sends it via email, along with clear instructions. The guest can then unlock their accommodation directly from their smartphone browser, no key exchange needed.

Prefer using the Bold app? That is possible too, guests can easily load the WebKey into the app, which also offers Bluetooth fallback in case of poor internet connection.

Ready to activate the integration?

Before getting started, make sure you have the following in place:
- An active Bold account
- An organisation set up in the Smart Access Manager
- An account on Booking Experts
- The correct permissions enabled in Bold (this will soon be fully automated)

Once these steps are done, activation is quick and easy — and everything runs automatically from there.

Always up to date, always under control

One of the key advantages of this integration is that WebKeys stay perfectly in sync with Booking Experts. If arrival or departure times change, the WebKey updates instantly and automatically — no extra steps required.

For hosts, this means less admin, more flexibility, and peace of mind. Whether managing a few holiday cottages or a large park, access control is now automated and reliable. Bold’s platform also allows hosts to grant or revoke access for cleaners, staff, or service providers at any time.

Why this is great for your guests

For today’s guests, convenience matters. The Bold x Booking Experts integration ensures they can go straight to their accommodation, without waiting at reception or handling physical keys. Their phone becomes the key - a simple, familiar, secure solution.

A smoother arrival sets the tone for the entire stay - and helps create positive guest experiences from the very first moment.

A future-proof solution for holiday rentals

Together, Bold and Booking Experts are bringing next-level convenience to the vacation rental world. This integration helps property managers modernise their operations while giving guests exactly what they want: fast, flexible, and secure access.

It is one more step towards making holiday experiences smarter - and taking the hassle out of hosting.