Reviews

What do our clients say?

5

300 reviews

January 4, 2026

Setup was absolutely trouble-free, and it's working as it should so far.

Remove the old lock cylinder using a screw, insert the new Bold cylinder, secure it – almost done. Configure the settings in the app and the door lock was ready to use within minutes.

Verified

Name:

Tom

Product:

Elite Bundle Pack

Translated from:

German

December 30, 2025

Excellent

Excellent product good thought behind design and great features - used it to replace Salto system that was complicated

Verified

Name:

Kj

Product:

Bold Elite

December 27, 2025

A must-have for every door. Not just for tech enthusiasts.

As expected. This is my second lock, and everyone in the family already has one. Easy peasy to install and works perfectly. And the battery lasts forever 😉

Verified

Name:

Ole Grossklaus

Product:

Bold Smart Lock

Translated from:

German

December 22, 2025

Good decision

Extremely satisfied

Verified

Name:

Daniel

Product:

Elite Bundle Pack

Translated from:

German

December 19, 2025

Great lock, great customer service. TOP, TOP, TOP!!!

There are many locks on the market. Each lock has its pros and cons, which can be improved with updates or accessories. The most important thing, however, is the lock's security, and that has to work perfectly from the start. This is 100% the case! Not everything is perfect, and not every problem can be blamed on the product. Many problems are caused by smartphones (firmware, etc.). The customer service here at BOLD can truly be called customer service. I would buy this lock again in a heartbeat and can highly recommend it.

Verified

Name:

Peter

Product:

Elite Bundle Pack

Translated from:

German

Frequently asked questions

Yes. Customer reviews on Bold are verified and authentic. All Bold reviews are shown on our website and we check whether the person who submitted the review actually purchased a product from Bold. We then add a 'verified' mark to their review. This ensures that the reviews you read reflect genuine customer experiences and real everyday use.