Business Account Onboarding Hub

Here you'll find everything you need to fully set up and operate your business with Bold - from setup guides to feature explanations, all in one place.

Web Portal access

Web Portal lets you manage everything directly from your browser, instead of relying on the app. It’s built for business teams that want to be in control - wherever they are.

Assign access to user groups

Create user roles, lock groups, and define who gets access to what - down to the hour. Give your team permanent access, limit interns to weekdays, or send one-time access to a technician.

Extended event log

Business Account stores every access event for up to a year. You’ll always be able to see who used which lock and when - no time limits, no missing data.

Device groups

Group your devices by any parameter that fits your operational needs - building section, department, etc. This feature gives you the flexibility to organize access and maintain a clear overview.

API access

Business Account includes access to Bold’s API. This opens the door to custom integrations with your own systems, giving you full flexibility to tailor Bold to your workflow.

Export events history

Download a record of all lock activity. Useful for tracking usage across teams, reviewing specific time periods, or checking details in case of an issue.

‘Keep Active’ mode

Need the door to stay open during business hours? ‘Keep Active’ mode holds the lock open for up to 24 hours - so you don’t have to unlock it each time. One tap, and it stays open until you say otherwise.

Enable Web Keys

Share access through a secure web link - no app required. Perfect for vacation rentals or temporary staff. Keep in mind: this feature requires a Bold Connect and must be enabled by Bold before it is available in your account.

Invoicing available

Business Account ensures every subscription and purchase comes with a digital invoice - issued in your company’s name, automatically. Clear and always ready when you need it.

Verified invitations

Displays both the assigned name and the verified identity from Apple or Google if they differ, helping you quickly identify mismatches and ensure security.

Step-by-step video guides

Tutorial: Add new lock to Business Account
Already have a lock? Here is how to add it to the Business Account
How to use a Bold Smart Lock?

 

Additional information

 

API documentation

Here you can access all the documentation required to create custom integrations with the Bold Smart Lock API, making it easy to connect the lock to your own systems.

Employee explanation stickers

Simple visual instructions for using Bold Smart Lock. Placed next to the lock, they blend seamlessly into any modern space.

 

Feeling lost? We’re here for you.